Commercial &
Industrial Users

The Industrial Pretreatment Program is an Environmental Protection Agency (EPA) program used for over 30 years to prevent pollutants that may be discharged from industrial and commercial sources from causing inhibition, interference and detriment to sewer systems and reclaimed water facilities throughout the United States; the primary goal of the program is to eliminate pollution that may be harmful to our streams, lakes, rivers, and oceans. Spartanburg Water has developed its pretreatment program based on the federal, state and local requirements that uniquely protect our customers, our sewer system, and our receiving streams.

Contact the Spartanburg Area Chamber of Commerce, and the chamber will provide detailed information you will need concerning the area. If Spartanburg Water can be of assistance, your first step should be to contact our Customer Service team. Customer Service can provide information to you if we will be your provider for water and/or sewer services and determine how we may be involved with your planned opening or move to Spartanburg. Once Customer Service has assessed your needs, we will assist you.

If your business discharges wastewater other than restroom wastewater, boiler blowdown, and/or cooling water, you will need to be evaluated on whether or not an industrial wastewater permit will be needed.

The EPA has established requirements that determine if a wastewater discharge permit is required. This includes the following:

• Is there a discharge of ≥ 25,000 gallons per day of process wastewater?
• Will your discharge make up at least five percent of the dry weather flow or loading at the local reclaimed water treatment plant?
• Is your business governed by EPA pretreatment categorical regulations?
• Could your discharge have a potential impact on the reclaimed water treatment plant?

If your business meets any of the above criteria then it may be considered a significant industrial user, therefore an industrial wastewater permit must be issued. If your business is governed by EPA categorical regulations your business will be a categorical industrial user and an industrial wastewater permit will be issued. Please contact our office if you have questions concerning these criteria in relation to your business plans at (864) 582-3250.

Spartanburg Water also has established a locally governed authorization program for industrial users which may have some potential impact on the wastewater system. In this situation our local office may issue an industry an authorization to discharge wastewater; this authorization may require specific wastewater analyses and requirements that must be met to discharge into the sewer system.

If your business is determined to need an industrial pretreatment permit, you will be asked to complete our survey forms.

These forms request both general and specific information concerning your business and should be completed as thoroughly as possible.

Each permit issued to an industrial user is based on that particular business. A permit may also be tailored to a business based on whether or not it falls under an EPA pretreatment category. The information provided and verified within the industrial wastewater survey forms completed by the business are the primary documents that will be used to determine what will be contained within the permit.

The permit writer must consider the factors such as the wastewater treatment facility’s ability to adequately treat a business’s waste stream without causing negative impacts to our receiving streams, the impact a business’s wastewater discharge may have on our workers' safety, our collection system, and treatment works. There are general requirements that apply to all businesses that discharge into the sewer system, however, there may be some special requirements or conditions based on your type of business and its wastewater discharge. The permit will list numerical limitations for parameters of concern that may be discharged by your business along with self-monitoring requirements. Failure to comply with the permit requirements or conditions may result in enforcement.

There are monthly administrative charges associated with being permitted, along with laboratory testing costs and surcharge fees for high strength wastewater.

Our current administrative charge and surcharge rates are found under the Current Fee Schedules.

If you will be installing a pretreatment system prior to discharging any wastewater into the sewer system, you are required to contact South Carolina Department of Environmental Services (SCDES) to understand the agency’s requirements. SCDES’s Wastewater Construction Permit Program will need to be contacted. “State law and regulation require submission of plans and specifications and a written permit before a wastewater system may be constructed or modified. Wastewater systems regulated by the Department include sewer lines, wastewater pretreatment facilities and sludge handling and treatment facilities.” Spartanburg Water should also be included in any treatment system plans pertaining to any businesses that will be discharging into the sewer system.

Access SCDES's wastewater construction information

A cross connection is defined as any piping arrangement that allows the drinking water supply piping to be connected to a non-potable water source.

A backflow is any undesirable reversal of flow from the intended direction as the result of either: back siphonage (the reversal of flow due to negative piping pressures) or back pressure (the reversal of flow caused by pressure greater than the supply pressure).

The South Carolina Department of Health And Environmental Control (SC DHEC) mandates that every public water system must initiate and maintain a viable cross connection control program. Spartanburg Water began a Cross Connection Control/Backflow Program in the early 1980’s. The Cross Connection/Backflow Program at Spartanburg Water prevents the contamination of the drinking water supply in the event of a backflow.

THIS NEEDS TO BE UPDATED

There are many backflow assemblies and devices available to prevent a backflow from occurring.

Certain types of commercial and industrial backflow assemblies must be tested annually by an SCDHEC certified tester. The current SWS Backflow Assembly Field Test Report is available for download in PDF format.

Spartanburg Water Cross Connection Control Manual

SCDES Drinking Water Cross Connection Control and Backflow Prevention Regulations

Backflow Prevention Testers

Contact Matthew Jamison, Cross Connection Control/Backflow Prevention Program Coordinator, at (864) 598-7213 or email at ccc@spartanburgwater.org.